Customer feedback is one of the best ways for a business to learn about what’s really going on. Using this information, companies can end bad practices or encourage positive ones. Reviews are just one way to gather customer opinions. As your local provider of...
Nowadays, people search for companies and read online reviews and comments before they make the decision to work with a business or service. If negative things are being said about you–especially if they aren’t true–you need to take charge. This process is known...
As we mentioned in our last post, reviews are an important part of any business reputation management service. But although getting reviews seems like an easy task, that’s not always the case. Even more difficult is managing those reviews once they’ve come...
Improving your local search engine optimization (SEO) is one of the best ways to get your business’s information in front of consumers when they’re ready to make a purchase. And one of the best ways to improve your local SEO is through reputation...
Last time, we talked about how listing accuracy can boost your local SEO. Today, we’d like to talk about another critical component of business reputation management: local reviews. Local reviews carry an increasing amount of weight in search engine rankings....
In business, you’re only as good as your reputation. Treat your customers well and they’ll become loyal fans of your brand. Deliver poor service or a substandard product and they’ll tell everyone about their bad experiences. It used to be that these...
